Politique de confidentialité
Dernière mise à jour April 2026. Cette page explique les règles, les garanties et les détails de fonctionnement des commandes Scentoria et des données clients.
1. Informations que nous collectons
When you use Scentoria's website or place an order, we may collect your name, email address, phone number, delivery city, order contents, and the messages you send to us through WhatsApp or email.
2. Comment nous les utilisons
We use customer information to fulfill orders, answer questions, arrange delivery, improve the customer experience, and communicate about new releases or offers when permission has been given.
3. Stockage et sécurité
Data is stored only for as long as needed to operate the business, fulfill orders, meet legal obligations, and protect the integrity of the service.
4. Cookies et suivi du site
The website may use cookies or similar browser storage for cart state, preferences, and performance improvements. Disabling these may affect how the storefront works.
5. Partage
Scentoria does not sell customer data. Information may be shared with delivery providers, technical service providers, or legal authorities when required to operate the business or comply with the law.
6. Contact
Questions about privacy can be sent to [email protected] or through the contact page.