Privacy Policy
Last updated April 2026. This page explains the rules, safeguards, and operating details behind Scentoria orders and customer data.
1. Information We Collect
When you use Scentoria's website or place an order, we may collect your name, email address, phone number, delivery city, order contents, and the messages you send to us through WhatsApp or email.
2. How We Use It
We use customer information to fulfill orders, answer questions, arrange delivery, improve the customer experience, and communicate about new releases or offers when permission has been given.
3. Storage And Security
Data is stored only for as long as needed to operate the business, fulfill orders, meet legal obligations, and protect the integrity of the service.
4. Cookies And Site Tracking
The website may use cookies or similar browser storage for cart state, preferences, and performance improvements. Disabling these may affect how the storefront works.
5. Sharing
Scentoria does not sell customer data. Information may be shared with delivery providers, technical service providers, or legal authorities when required to operate the business or comply with the law.
6. Contact
Questions about privacy can be sent to [email protected] or through the contact page.