شروط الخدمة

1. الاتفاق

By using Scentoria's website or placing an order, you agree to the operating terms described on this page.

2. المنتجات

Scentoria produces fragrance products in small batches. Product appearance, scent nuance, and availability may vary slightly between runs.

3. الطلبات والدفع

Orders are finalized through direct communication, usually on WhatsApp. By placing an order, you confirm that the submitted information is accurate and that you agree to the quoted total and delivery terms.

4. التوصيل

Delivery windows are estimates until confirmed by the team. Timing may vary by city, order volume, weather, and courier availability.

5. الإرجاع

If a product arrives damaged or incorrect, contact Scentoria promptly so the team can review and resolve the issue. Unused products in original condition may be reviewed on a case-by-case basis.

6. الملكية الفكرية

Brand names, imagery, editorial content, product descriptions, and site design belong to Scentoria unless otherwise stated.

7. التواصل

Questions about these terms can be sent to [email protected].